MANA SOAP is produced using the cold process method, which is a low-temperature technique. This natural method involves manufacturing the products without applying external heat and allowing them to naturally air dry. One of the advantages of this process is that it preserves the beneficial ingredients in the raw materials without causing any damage. The production process takes up to 48 hours, followed by a maturation period of 6 weeks, resulting in the creation of all-natural soap. Through this process, we create high-quality natural soap with the utmost care.
GLYCOLIC ACID 10%
Glycolic acid is known for its ability to exfoliate the skin by removing dead skin cells, resulting in a smoother skin texture. It also helps eliminate impurities and debris from the skin, promoting a clearer and more even skin tone. Glycolic acid is a popular ingredient in skincare products due to its exfoliating and brightening properties.
Placenta protein, derived through advanced technology, is an effective ingredient that provides numerous benefits for the skin. It delivers deep hydration and radiance, improving dryness and restoring moisture to the skin. Additionally, it helps brighten the skin tone, giving it a vibrant and luminous appearance. Placenta protein also aids in promoting skin elasticity and flexibility, contributing to overall skin health.
We’ve classified shipping into two categories:
- 01. Standard Shipping
Small cosmetics, stationery, household items, or lightweight goods
(Handled via Korea Post / Average delivery time: 14 days or more)
- 02. Express Shipping
High-value items, premium cosmetics, electronics, and perishables
(Handled via DHL Express / Average delivery time: 7–10 days)
※ If the Standard and Express fees are the same, your order will automatically be shipped via Express
Additional Notes:
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Delivery may take over 30 days if there are customs delays or if the destination is in a conflict zone
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Korea Post shipments are transferred to the local postal service upon arrival in your country
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Express shipping is handled end-to-end by DHL Express
- Some countries/regions only support DHL Express shipping
This includes:
– Countries not covered by Korea Post
– Regions with severe customs delays
Taxes and Customs Information
Taxes are not included in the prices of our products or shipping fees.
Recipients of international shipments may be subject to customs duties and taxes once the package arrives in the destination country.
Any additional charges for customs clearance must be paid by the recipient.
Especially for customers in the European Union, a separate VAT (value-added tax) may be charged when purchasing imported goods.
This is an import tax, not a shipping fee or customs duty.
The courier company will notify you about this tax during delivery.
For more details, please refer to the FAQ section.
Please note that we have no control over these charges and cannot predict the exact amount, as customs policies vary by country.
We recommend contacting your local customs office for more specific information.
If your package is held at customs, we will provide all necessary documentation and assist with clearance as best as we can.
Shipping Responsibility & Delivery Issues
We are not responsible for delivery delays caused by natural disasters, customs issues, or any events beyond our control.
If the delivery fails due to incorrect address, missing postal code, or incomplete recipient information,
we will try to contact you for confirmation.
If we receive no response, the package may be returned to us or discarded by the local courier in your country.
In such cases, we cannot provide a refund if the issue was caused by customer error.
If there are any shipping problems, delays, or returns,
please contact us via the Q&A board or by email to let us know your situation.
For more details, please refer to the Shipping Info
